In this scenario, the best thing to do is try another browser. When a browser updates, often we have to wait on DYMO to accommodate for that change since our Elvanto check-in page works in tandem with DYMO to print. We have had issues with Elvanto's Check-in page working properly with Microsoft Edge, and Google Chrome updates. If the same issue is happening when switching between multiple browsers, please refer to our troubleshooting section for other things to check. If printing is successful, the issue with printing was the browser type. If you have an issue when using your DYMO printer, one of the easiest actions you can take is trying to print from a different browser such as Safari or Firefox. We recommend using Safari or Firefox browsers for Check-in. The versions below are supported by our team: A wired connection to a printer is more reliable than a wireless connection.Ī computer running Windows or macOS must be used to perform label printing through Elvanto. This should not be attempted unless you have an IT staff member knowledgeable in the administration of networked environments, as we do not provide this level of support.
While it may be possible to use a DYMO Wireless printer, they require a connection to a wireless network shared with the computer or print station used for printing. When using the Twin Turbo printer, only one opening can be used at a time, and you will not be able to select which opening is used when printing labels.ĭYMO Wireless printers: DYMO Wireless printers are not officially supported for use with Elvanto. Twin Turbo printers: While the Twin Turbo is compatible, we recommend a single opening printer. Please note the following for specific printers:ĭYMO legacy devices: DYMO legacy devices (400, 400 Turbo, 400 Twin Turbo, 400 DUO) may still be compatible, however we do not support DYMO devices earlier than the 450 series. DYMO label printers integrate with Elvanto to allow for a seamless check-in system.
0 kommentar(er)
